FAQs

World wide shipping is now available! Please allow 3-7 business days for shipping and processing. Please email us heroinswan@gmail.com or DM our instagram @lilswanshop so we can add your country if it is not listed when checking out. Feel free to contact us for any specific questions.

Because of the COVID-19 Pandemic, we do not accept returns at this moment. All sales are final until further notice. Follow us on Instagram to stay updated with news.

Please contact us with photos of your damaged item at Heroinswan@gmail.com

Please email us heroinswan@gmail.com or DM us on Instagram @lilswanshop to request any custom clothes, art, tattoos, and more. Requests are limited and will each be handled depending on the specificity.